Difficulties due to Coronavirus:
Due to the high demand in applications for universal credit, CHAC are unable to reduce the numbers of staff or take advantage of the Government Job Retention Scheme (JRS), as all of their staff are needed to deal with the surge of Universal Credit advice and assistance on completing forms.
They are also unable to provide their Job Training programme for prisoners and young people at risk which means that the charity is losing an average £6,000 per month, an income which contributes directly to staff wages.
What will the Resilience Fund grant be used for?
CHAC will be able to continue providing telephone and online advice on welfare and debt, and assisting in completing Universal Credit applications. They deal with 105 clients per day and issue an average of 30 food vouchers per day. Due to the increased demand on their services, CHAC has had to consider using some of their small reserves to pay staff. The Resilience Fund grant of £20,000 will allow CHAC to pay their staff salaries for the next 3 months without accessing reserves, which may be needed in the future.